I interviewed Shay Howard. She is a Certified Director of Operations, and she's sharing ways that we can wow our clients, stay organized in our business using systems, and she even shares some tips with us on hiring a team.

Plus, you'll learn what it looks like to work with a Director of Operations and what it looks like for a business to be ready to hire someone like her.

Let's keep the conversation going! Have you joined my free Facebook community? Join here: https://www.facebook.com/groups/womenwhofreelance

Grab Shay's FREE Client Process Checklist: subscribepage.io/clientprocesschecklist

Check out Shay's Online Course: https://shay-s-school-d60d.thinkific.com/courses/client-experience

Learn More Here: www.shayhoward.co