The Sales Fix Podcast

44 - Maintaining Humanity in the Evolving AI World with Jordana Cole


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Discover how leadership, culture, and human connection playpivotal roles in navigating the AI revolution without losing our human touch. Jordana Cole, an expert in organizational behavior and leadership development, shares practical insights on cultivating a resilient, human-centered workplace amidsttechnological change.

 

Key topics:

- The true meaning of organizational culture: behaviors oversuperficial values

- How leadership by example impacts employee trust andretention

- The importance of onboarding and practice in developingleadership skills

- Human motivation essentials: autonomy, relatedness, andcompetence

- Strategic impact versus mere AI utilization: measuring valuecreation

- Leading through crisis: examples of authentic communicationand team empowerment

- The future of work: balancing AI adoption with humanconnection

- Addressing resistance to AI: human-centric strategies forengagement

- The critical role of vulnerability and transparency inleadership

TIME STAMPS:00:00 - Introduction to the human side of AI andorganizational culture

02:10 - Jordana's background in psychology and leadershipdevelopment

05:35 - Clarifying what culture truly is: behaviors andnorms, not just values

08:52 - Bridging the gap between stated values and actualbehaviors

11:13 - The importance of onboarding in cultivating cultureand standards

13:11 - How to handle cultural shortcomings and coursecorrections

17:25 - The role of practice and rehearsal in skilldevelopment

18:41 - Leading by example: authenticity versus hypocrisy

20:42 - The impact of leadership modeling on organizationaloutcomes

24:36 - The importance of emotional intelligence duringcrises

32:12 - A case study of exemplary leadership during COVID-19

36:41 - The significance of vulnerability and transparency

37:10 - The three pillars of human motivation: autonomy,relatedness, competence

38:50 - Strategies for leading AI adoption within teams

40:23 - The challenges and resistance faced with AIintegration

42:23 - Moving from compliance to impact in AI utilization

44:07 - The risks of superficial AI adoption and messaging

45:32 - The importance of measuring impact, not justutilization

51:00 - Embracing and amplifying human strengths with AI

55:19 - The enduring role of leadership in an AI-drivenfuture

58:45 - Closing thoughts and recommended further reading

 

Resources & Links:

- Ric Elias Ted Talk we mention -

- Self Determination Theory -


Connect w Jordana

- Linkedin -

- Website -

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Show Theme Song courtesy of Incompetech

Edm Detection Mode by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4987-edm-detection-mode

License: http://creativecommons.org/licenses/by/4.0/

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