In Episode 441 of the Immigration Lawyers Toolbox® Podcast, John Q. Khosravi, Esq. sits down with Rusten Colombo of Colombo & Hurd to discuss firm growth, NIW/EB-1 trends, remote practice management, client feedback systems, hiring strategies, and how his firm scaled from 30 to over 360 team members. A deep dive into building a high-volume, high-quality immigration practice.

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Timestamps: 00:00 – Opening 00:33 – Podcast Introduction 02:24 How Rusten Entered Immigration Law 03:19 From Civil Litigation to Immigration Practice 05:54 The Growth Timeline of Colombo & Hurd 07:06 Pandemic, Trump Era & Shifts in Immigration Demand 09:37 Mastering NIW Cases at Scale 11:20 Global Talent & the Rise of NIW Filings13:08 How Colombo & Hurd Manage High-Volume Case Work 15:50 Sharing Knowledge Across a Large Attorney Team 17:58 Where Colombo & Hurd Operate 19:14 Scaling Fast: Office vs. Remote Work 21:01 Mid 21:50 Client Experience Metrics & Feedback Systems 25:18 Maintaining Culture Through Rapid Growth 27:26 How Colombo & Hurd Hire Attorneys 29:44 Flat Fees, Dynamic Pricing & Client Expectations 31:47 Profitability & Balancing Case Workloads 33:38 How the Firm Approaches Expansion & Growth Strategy 35:23 Outro 35:46 Closing

Show Notes: Rusten Hurd's LinkedIn: https://www.linkedin.com/in/rustenhurd/ Website: https://www.colombohurdlaw.com/orlando/

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