The Business Storytelling Podcast

446: Where should we answer customer questions?


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To answer customer questions is an important strategy to build that relationship with our customers and even potential customers. But where do we answer customer questions? In this episode, I discuss how we can build relationships by answering questions:

  • one-on-one
  • on other channels, for other customers who might have the same question
  • as part of an integrated approach
  • You can also read the article version here: https://www.christophtrappe.com/answer-customer-questions/

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    The Business Storytelling PodcastBy Trappe Digital LLC

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