Fast Leader Show | Customer Experience Leadership

447 Tom Schmitt - Flexibility and Empathy: Key Lessons for Business Leaders in the Post-COVID World


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In this episode of the Fast Leader Show, Jim Rembach sits down with guest Tom Schmitt, CEO of a multi-billion dollar transportation company. Together, they dive into the valuable lessons learned from the past few years and how they can be applied in the business world. From the importance of flexibility and empathy to the role of ambition and passion, Tom shares insightful wisdom that can help listeners achieve re

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Fast Leader Show | Customer Experience LeadershipBy Jim Rembach, President Call Center Coach

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