COO of 'Toys R Us' Miguel Ángel Carrasco joins me again to talk about how daring to make mistakes & using English in real-life, high-pressure situations builds fluency & confidence. He shares how the short videos and passive learning materials that I send him have helped keep English present in his day to day routine. He reflects on the value of real, flexible conversations and connecting emotionally with topics to make learning more natural and more accessible.