Emotional Intelligence is a HUGE topic that is gaining significant momentum. The World Economic Forum predicts that by 2020 that Emotional Intelligence skills will be mandatory in workplaces.

In this episode we talk with Susan Judd, an HR and Emotional Intelligence Specialist with a passion to build happy and engaged workplaces. 

Currently the Managing Director of HR Culture, Susan holds more than 20 years of experience in leading and managing people in a diverse range of organisations spanning financial services, manufacturing and distribution, retail and business to business sales. 

Susan loves to help create workplaces where people are motivated and inspired to do and be their best. To achieve this vision, she has been working with Genos International for the past six years to build her capabilities around deploying emotional intelligence in the workplace.

In this episode we cover:

> What Emotional Intelligence is and why it’s now emerging as such an important skill in business
> The six emotional intelligence leadership competencies
> The characteristics of someone who has a high level of emotional intelligence and the characteristics of someone that has low emotional intelligence?
> How much of emotional intelligence is natural versus something that is learned? 
> Who would benefit from increasing their skills in emotional intelligence?
> Some of the results we might see in the workplace if we start to improve our emotional intelligence?

It's such a fascinating topic!

For anyone who who would like further information about the Genos Emotional Intelligence run by Susan and her organisation HR Culture (this is the course that Jane has completed and highly recommends!), visit: hrculture.com.au or connect with Susan on LinkedIn: Susan Judd.

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