The Trusted Technician

46. Qualifying Your Customers During Demand Season

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Will Calhoun from NWA Cooling & Heating in Arkansas joins the podcast again to share tips for making it through the busy summer HVAC season in the most productive and efficient way possible.


Key Takeaways:

  • Not every customer needs the same amount of time.
  • With so many calls coming in during demand rush, you have to have a way to manage your time.
  • Good questions help qualify customers.
  • By qualifying, customers can get the help and attention they prefer.


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