In this episode of Fail Faster, we are excited to have Derek Nohr as our special guest. Derek is the Director of People Technology and the ServiceNow platform owner at Avalara. His journey is fueled by a profound passion for process improvement and an optimism that inspires those around him. With a 'never settle' philosophy, Derek envisions a better world, and he believes that ServiceNow holds the key to turning this utopian dream into reality. He is adept at using all the ServiceNow Legos to break down functional silos and demonstrate how collaborative teamwork and efficient workflow management can transform business operations into an enjoyable experience.