Topics:

-Sam talks about his recovery from Covid.

-Some personal experiences and opinions are shared.

-Joe shares a sneak peak of an offering for Patrons. A Numbers based tool based on Watchman Monitoring reports with customized output.

-What monthly MSP plan works for you? Do monthly services work for residential clients?

-Jerry has abandoned the “monitoring only” approach since most clients ignored the alerts.

-Raising rates. Is it the right time or the wrong time?

-How do your phrase a rate change to clients?