Reimagining The Contact Center - with Marc Bernstein

#47 - Krisp: The Evolution of the Virtual Agent


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Davit Baghdasaryan and Marc Bernstein discuss Krisp's incredible noise cancelling technology, customer wins, and the talk around AI Agents vs. Human Agents.


Timestamps:

00:00 Growing Up Outside of the US

03:34 Teachings from Silicon Valley

05:52 Krisp's Technology

09:32 AI Build Path

12:47 Krisp's Wins

20:06 Customer Wins

22:32 AI Agents vs. Human Agents

29:30 AI in 3 Years

...more
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Reimagining The Contact Center - with Marc BernsteinBy Marc Bernstein

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