Nursing the System

47: The Culture Change “Cheat Codes”


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🎧 Episode Overview:

This week we’re talking about culture. Not as a vague workplace buzzword, but as something you’re constantly shaping through your behavior, your feedback loops, and your presence. Whether you're a formal leader or not, you're feeding data into your system every single day. This episode is about how to do that more intentionally.

🔑 In This Episode, You’ll Learn:
  • What makes up a workplace culture (hint: it’s not your policies)
  • The three most powerful levers you can pull to shift culture
  • Why feedback loops are the lifeblood of a healthy system
  • How modeling behavior (even casually) sends strong signals
  • The difference between organizational structure and culture—and why it matters
🧠 Key Ideas to Take With You:
  • You’re never separate from the culture—you’re shaping it every day.
  • Micro-interactions send macro signals about what’s normal.
  • Modeling and feedback are culture-change tools, not just leadership fluff.
  • The healthiest cultures aren’t perfect—they’re self-correcting.
🎧 How to Get the Most Out of This Episode:

Listen with curiosity about your own patterns. What are you modeling? How are you receiving feedback? And how might those habits be shaping your team’s culture, on purpose or not?

🛠️ Practical Actions You Can Take:
  • Ask yourself: What do I want to be more normal in my work culture? Then model that.
  • Pay attention to how you receive feedback. Do you get defensive? Over-implement? How can you shift toward curiosity?
  • Introduce a 360-style feedback loop (even informally!) by asking peers or your team: “What’s one thing I could start, stop, or continue?”
  • Normalize feedback as data and use it to help your system see itself and evolve.
📣 Special Announcements:

If you want to understand your influence inside a system and take more strategic action—check out the Map Your Impact Mini Course. It's only $27 with our podcast code and is packed with value for nurse leaders and change makers.


👉 Resources Mentioned:
  • 👉 Take the Map Your Impact Mini Course (use your exclusive podcast discount code-MYI10OFF)
  • 📩 Join the System Sunday Newsletter for weekly strategy and behind-the-scenes insights
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Nursing the SystemBy Claire Phillips, DNP RN