Tim Martinez explains why many businesses stall even when sales and marketing look “fine”: the real constraint often sits inside the operation—sometimes in the owner’s own habits. Drawing on two decades of building and advising companies, Tim walks through the most common bottleneck he sees (the owner-operator), how weak delegation and “circumvention” culture keep everything flowing back to the founder, and why owners must ask the tougher question: “Why am I allowing this to happen?” He also outlines the three categories of chokepoints—human, technological, and physical—and shares a practical, non-theoretical way to diagnose them using flowcharts. Michael adds perspective from his own company, describing how narrowing down to just a few weekly KPIs created clarity and helped them fix upstream issues instead of chasing downstream symptoms.Learn more about Tim at his website.