<p>On today’s episode, Jay Payleitner talks to our co-hosts Nolan Martin and Aram Donigian about how to de-escalate conflicts. Jay's the author of "Don’t Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Is Optional." He suggests that contrary to popular belief, conflict is actually a good thing because it makes companies improve their products and makes people dig deep! </p>

On today’s episode, Jay Payleitner talks to our co-hosts Nolan Martin and Aram Donigian about how to de-escalate conflicts. Jay's the author of "Don’t Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Is Optional." He suggests that contrary to popular belief, conflict is actually a good thing because it makes companies improve their products and makes people dig deep!

<p>On today’s episode, Jay Payleitner talks to our co-hosts Nolan Martin and Aram Donigian about how to de-escalate conflicts. Jay's the author of "Don’t Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Is Optional." He suggests that contrary to popular belief, conflict is actually a good thing because it makes companies improve their products and makes people dig deep!&nbsp;</p>

48 A: An Author's Guide To De-Escalating Conflict

We give you actionable advice so you can elevate your influence through purposeful negotiations—helping you overcome the hurdles you face in business and life to become even more successful.

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48 A: An Author's Guide To De-Escalating Conflict

48 A: An Author's Guide To De-Escalating Conflict