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48 | 🔥 Pivot, Productize, and Profit: Lessons in Scaling a DevOps Business Post-COVID with Dexter Hardy (Ntegral)
Dexter Hardy, CEO of Ntegral, breaks down his transformative pivot from a services business to a highly successful product company during the COVID-19 pandemic.
In this episode of Good Revenue, host Neeta Bidwai and Dexter cover:
- How the pandemic forced a shift to remote services, leading to the creation of ‘Consulting 2.0.’
- Inspired by his son’s success in self-publishing on Amazon, Dexter reimagined Ntegral’s business model by productizing their services.
- This change skyrocketed their client base from a regional handful to over 10,000 customers in 150 countries.
- Topics covered include leveraging hyperscaler platforms like Microsoft Azure, focusing on security, balancing high-volume versus high-dollar accounts, and the importance of scalable operations.
- Dexter shares insights on community involvement, inspired action, the importance of an exit strategy, and the benefits of maintaining consistency.
- He stresses the importance of not letting perfection hinder good progress and how rapid, thoughtful execution can lead to impressive growth.
_
Where to find Dexter:
https://www.linkedin.com/in/dexter-hardy/
Where to find Neeta:
https://www.linkedin.com/in/neetabidwai/Â
Where to find Good Revenue:
https://goodrevenue.io/goodrevenueÂ
https://www.youtube.com/channel/UCHrhuWbpYnUwrR75H2Ip4yQÂ
_
Highlights:
00:00 Introduction to Dexter Hardy and Ntegral
00:13 Ntegral's History and Business Pivot
00:47 The Impact of COVID and the Inspiration from Dexter's Son
02:21 Pivoting to Consulting 2.0 and Scaling Globally
03:31 Operationalizing Strategy and Productizing Offerings
05:34 Leveraging Hyperscalers and Building a Strong Brand
06:36 Challenges and Solutions in a Platform Environment
10:25 Refining the Business Model and Ensuring Security
15:14 Balancing Different Market Segments and Scaling Efficiently
24:09 Community Involvement and Giving Back
25:52 Advice for Entrepreneurs and Final Thoughts
_
Referenced:
• Ntegral: https://ntegral.com/Â
• Amazon Self-Publishing: https://kdp.amazon.comÂ
• Microsoft Azure: https://azure.microsoft.comÂ
• Women in Cloud: https://www.womenincloud.comÂ
• Hyperscalers: https://datacentremagazine.com/articles/top-10-hyperscalers
Hosted on Acast. See acast.com/privacy for more information.
View all episodes
By Neeta BidwaiDexter Hardy, CEO of Ntegral, breaks down his transformative pivot from a services business to a highly successful product company during the COVID-19 pandemic.
In this episode of Good Revenue, host Neeta Bidwai and Dexter cover:
- How the pandemic forced a shift to remote services, leading to the creation of ‘Consulting 2.0.’
- Inspired by his son’s success in self-publishing on Amazon, Dexter reimagined Ntegral’s business model by productizing their services.
- This change skyrocketed their client base from a regional handful to over 10,000 customers in 150 countries.
- Topics covered include leveraging hyperscaler platforms like Microsoft Azure, focusing on security, balancing high-volume versus high-dollar accounts, and the importance of scalable operations.
- Dexter shares insights on community involvement, inspired action, the importance of an exit strategy, and the benefits of maintaining consistency.
- He stresses the importance of not letting perfection hinder good progress and how rapid, thoughtful execution can lead to impressive growth.
_
Where to find Dexter:
https://www.linkedin.com/in/dexter-hardy/
Where to find Neeta:
https://www.linkedin.com/in/neetabidwai/Â
Where to find Good Revenue:
https://goodrevenue.io/goodrevenueÂ
https://www.youtube.com/channel/UCHrhuWbpYnUwrR75H2Ip4yQÂ
_
Highlights:
00:00 Introduction to Dexter Hardy and Ntegral
00:13 Ntegral's History and Business Pivot
00:47 The Impact of COVID and the Inspiration from Dexter's Son
02:21 Pivoting to Consulting 2.0 and Scaling Globally
03:31 Operationalizing Strategy and Productizing Offerings
05:34 Leveraging Hyperscalers and Building a Strong Brand
06:36 Challenges and Solutions in a Platform Environment
10:25 Refining the Business Model and Ensuring Security
15:14 Balancing Different Market Segments and Scaling Efficiently
24:09 Community Involvement and Giving Back
25:52 Advice for Entrepreneurs and Final Thoughts
_
Referenced:
• Ntegral: https://ntegral.com/Â
• Amazon Self-Publishing: https://kdp.amazon.comÂ
• Microsoft Azure: https://azure.microsoft.comÂ
• Women in Cloud: https://www.womenincloud.comÂ
• Hyperscalers: https://datacentremagazine.com/articles/top-10-hyperscalers
Hosted on Acast. See acast.com/privacy for more information.