Pete shares why his company changed its business model and stopped offering refunds. He shares the results, discusses the problem with refunds, why he warns people off in client calls, 3 tips to minimize your own risk when hiring a coach, why overwhelm is normal in working with a coach, and more. 

HIGHLIGHTS

0:39 - The common theme in clients seeking refunds

4:10 - Why we stopped guaranteeing our work

5:09 - Why I would never ask for a refund

6:25 - A big red flag for prospective clients

8:39 - University and online education - which is the scam?

9:53 - How to determine if your current skill level sucks

11:31 - Don't seek guarantees

12:34 - What I know about successful people

ABOUT FIT PRO MENTOR

The Fit Pro Mentor podcast is a business and self-development show specifically for Fitness Professionals. Pete Tansley has been in the fitness industry since 2000 and brings a wealth of experience. 

On each episode of the Fit Pro Mentor Podcast, you'll learn how to: 

• Attract an endless amount of fitness clients every single week (WITHOUT spending a fortune on Facebook ads and without social media taking over your life.)
• Apply the Fitness Business Formula™ to your business so that you can build and grow a healthy, sustainable fitness business.
• Convert leads the right way so that you can sell high-ticket programs and sell in a simple and ethical way. 
• Have more IMPACT with your clients in a leveraged way (so you can move away FROM trading hours for dollars.)

Learn more at http://petetansley.com. 

CREDITS

Podcast edited and mixed by 51 features. Connect with Andrew at andrew {at} 51features {dot} com.