For a restaurant, a customer leaving with a bad taste in their mouth is the ultimate faux paus. And we're not just talking about food. A stellar user experience when ordering from a restaurant's app can be a differentiator in this competitive industry. Rob and Tim chat about their experience building a delivery app for a Midwest pizza chain, then take a trip further down memory lane to the hip days of AOL, floppy disks, AIM, and Space Jam.