Sadie Kneuper, Enterprise AE at CB Insights, will tell you the difference between chatting and listening is simple – people chat, sales pros listen. And, as she explains to her team of SDRs during training, it’s the single best way to get to know your customer and help solve their problems.

Sadie is a student of the game and was a Semi-Finalist in the memoryBlue 2021 Alumni of the Year competition. Today she manages her own high-performance SDR team.

In this episode of Tech Sales is for Hustlers, Sadie relays how honest conversations can yield valuable information, why she takes time to learn from her SDRs even as she teaches them the ropes, and how she makes being a “wild pro” work in a non-traditional way.