<p>Meet Erica from GoodLeap who spends much of her time coaching techs and customer service reps how to better relate to their customers.</p>

Meet Erica from GoodLeap who spends much of her time coaching techs and customer service reps how to better relate to their customers.

5, 17 - A Little Coaching from Erica L

Come join The HVAC Jerks (Rich, Kevin, and Anonymous Joe, IF he can be found) each week as they discuss everything in the HVAC industry from news and technical stuff, right down to stupid customer stories and how "not to do it". If you work in the heating, air conditioning, plumbing or electrical trades, or hope to in the future, spend some time with us; you'll have a lot of fun, and you might even learn something.

Share 5, 17 - A Little Coaching from Erica L

Sign up to save your podcasts

5, 17 - A Little Coaching from Erica L

5, 17 - A Little Coaching from Erica L