In this episode Louise Wright is joined by two guests – Netcall CIO Richard Farrell and CTO Richard Billington. We’ve got some exciting news to talk about, as we’re included in Gartner’s 2018 Enterprise hpaPaaS Magic Quadrant.
So what is hpaPaaS? And what does it mean for customer experience? How will it help you differentiate your business and gain that all-important competitive edge?
Tune into this episode to find out.