This month, our guest is Dr Samantha Hardy. Sam is a leader in the field of conflict resolution. She has been described as both a practical thinker and a thinking practitioner. Sam has advanced postgraduate qualifications including a PhD in conflict resolution as well as many years of international experience as a conflict resolution practitioner. In addition to offering conflict coaching and mediation services, Sam is the founder of the REAL Conflict Coaching System and a well-known trainer in this field. She’s a university educator and author in the field of conflict resolution.

If you would like to learn more about Sam and her work, you can find her at Conflict Coaching International and on LinkedIn.

During our conversation, we talked about:

• Understanding what conflict is and isn’t.
• The multiple benefits of embracing rather than avoiding conflict.
• Ways to manage conflict as a leader.
• The Conflict Resolution Toolbox by Gary Furlong
• Staying with Conflict by Bernard Mayer

In the Leadership Letters Lowdown, we covered:

• Tender Conversations by Kathryn Mannix
• Ted Lasso
• TED Radio Hour, Finding Another Way

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