5. Engineering Excellence: Developing a Sturdy and Vibrant Organizational Cultures

The property restoration industry is facing an unprecedented leadership crisis. Seasoned leaders are burning out, retiring faster than they can be replaced, and the next generation lacks the guidance, mentorship, and motivation to take the mantle. In Building Leaders: The Official Audiobook, you’ll discover why traditional leadership models no longer work and how to develop a new framework for building strong, effective leaders who can sustain your business’s legacy.

In this comprehensive and practical guide, narrated for your convenience, the KnowHow Team brings together insights from the industry’s top leaders—including CEOs, founders, and owners—to reveal how they have successfully bridged the generational leadership gap. Drawing on exclusive interviews and real-world experiences, Building Leaders offers a roadmap for identifying, mentoring, and developing the next wave of leaders within your organization.

Building Leaders features the time-trusted expertise of:

Andy Amrhein - CEO and Co-owner, Thomasville Restoration
Ben Looper - CEO, Southeast Restoration Group
Chuck Lane - Vice President of Learning and Development, BluSky Restoration Contractors
Holly Murry - President, FRSTeam
Jim Kowalski - Owner, Kowalski Construction
Julie Johnson - Former Owner, Alpha Omega Disaster Restoration
Leighton Healey -  CEO, KnowHow
Marcie Richardson - COO, Guarantee Restoration Services
Mark Springer - Former Owner, Dayspring Restoration; Principal and Founder, Ortus Advisors
Shandie Cook - Regional Program Director, Paul Davis of the Mountain West
Steve Glozik - Founder, FP Property Restoration
Steve Willis - Former President, AdvantaClean & Lightspeed Restoration
Tony Scott - CEO, Pro-Claim Group
Zane Bagley - President, Alpine Cleaning and Restoration

Building Leaders is more than a leadership manual; it’s a call to action for every business owner, manager, and aspiring leader in the property restoration industry. Whether you’re a veteran leader looking to pass the torch, or an up-and-coming professional eager to make an impact, this book will equip you with the tools, strategies, and wisdom to build a sustainable leadership legacy.

Start building today—because the future of your business depends on it.

Get your free, digital copy of the book at buildingleadersbook.com, or head to tryknowhow.com/resources to find more helpful resources to grow your restoration business.

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The property restoration industry is facing an unprecedented leadership crisis. Seasoned leaders are burning out, retiring faster than they can be replaced, and the next generation lacks the guidance, mentorship, and motivation to take the mantle. In Building Leaders: The Official Audiobook, you’ll discover why traditional leadership models no longer work and how to develop a new framework for building strong, effective leaders who can sustain your business’s legacy. In this comprehensive and practical guide, narrated for your convenience, the KnowHow Team brings together insights from the industry’s top leaders—including CEOs, founders, and owners—to reveal how they have successfully bridged the generational leadership gap. Drawing on exclusive interviews and real-world experiences, Building Leaders offers a roadmap for identifying, mentoring, and developing the next wave of leaders within your organization. Building Leaders features the time-trusted expertise of: Andy Amrhein - CEO and Co-owner, Thomasville Restoration Ben Looper - CEO, Southeast Restoration Group Chuck Lane - Vice President of Learning and Development, BluSky Restoration Contractors Holly Murry - President, FRSTeam Jim Kowalski - Owner, Kowalski Construction Julie Johnson - Former Owner, Alpha Omega Disaster Restoration Leighton Healey - CEO, KnowHow Marcie Richardson - COO, Guarantee Restoration Services Mark Springer - Former Owner, Dayspring Restoration; Principal and Founder, Ortus Advisors Shandie Cook - Regional Program Director, Paul Davis of the Mountain West Steve Glozik - Founder, FP Property Restoration Steve Willis - Former President, AdvantaClean & Lightspeed Restoration Tony Scott - CEO, Pro-Claim Group Zane Bagley - President, Alpine Cleaning and Restoration Building Leaders is more than a leadership manual; it’s a call to action for every business owner, manager, and aspiring leader in the property restoration industry. Whether you’re a veteran leader looking to pass the torch, or an up-and-coming professional eager to make an impact, this book will equip you with the tools, strategies, and wisdom to build a sustainable leadership legacy. Start building today—because the future of your business depends on it. Get your free, digital copy of the book at buildingleadersbook.com, or head to tryknowhow.com/resources to find more helpful resources to grow your restoration business.

The property restoration industry is facing an unprecedented leadership crisis. Seasoned leaders are burning out, retiring faster than they can be replaced, and the next generation lacks the guidance, mentorship, and motivation to take the mantle. In Building Leaders: The Official Audiobook, you’ll discover why traditional leadership models no longer work and how to develop a new framework for building strong, effective leaders who can sustain your business’s legacy.

In this comprehensive and practical guide, narrated for your convenience, the KnowHow Team brings together insights from the industry’s top leaders—including CEOs, founders, and owners—to reveal how they have successfully bridged the generational leadership gap. Drawing on exclusive interviews and real-world experiences, Building Leaders offers a roadmap for identifying, mentoring, and developing the next wave of leaders within your organization.

Building Leaders features the time-trusted expertise of:

Andy Amrhein - CEO and Co-owner, Thomasville Restoration
Ben Looper - CEO, Southeast Restoration Group
Chuck Lane - Vice President of Learning and Development, BluSky Restoration Contractors
Holly Murry - President, FRSTeam
Jim Kowalski - Owner, Kowalski Construction
Julie Johnson - Former Owner, Alpha Omega Disaster Restoration
Leighton Healey - &nbsp;CEO, KnowHow
Marcie Richardson - COO, Guarantee Restoration Services
Mark Springer - Former Owner, Dayspring Restoration; Principal and Founder, Ortus Advisors
Shandie Cook - Regional Program Director, Paul Davis of the Mountain West
Steve Glozik - Founder, FP Property Restoration
Steve Willis - Former President, AdvantaClean &amp; Lightspeed Restoration
Tony Scott - CEO, Pro-Claim Group
Zane Bagley - President, Alpine Cleaning and Restoration

Building Leaders is more than a leadership manual; it’s a call to action for every business owner, manager, and aspiring leader in the property restoration industry. Whether you’re a veteran leader looking to pass the torch, or an up-and-coming professional eager to make an impact, this book will equip you with the tools, strategies, and wisdom to build a sustainable leadership legacy.

Start building today—because the future of your business depends on it.

Get your free, digital copy of the book at buildingleadersbook.com, or head to tryknowhow.com/resources to find more helpful resources to grow your restoration business.

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5. Engineering Excellence: Developing a Sturdy and Vibrant Organizational Cultures

5. Engineering Excellence: Developing a Sturdy and Vibrant Organizational Cultures