Solo to Supported

5. Policies & Procedures Handbook for Small & Solo Law Firms Explained


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How do you make a policies and procedures handbook for a small law firm?  I want to note that sometimes policy and procedure handbooks can feel a bit too “corporate” and “stuffy” for small, tight nit law firms. Coming from a solo and small background, there are ways to implement procedures in a way that doesn’t feel like you’re slapping a 40 pound policy book on your new hire’s lap on their first day.

This handbook is really what I like to call a “policies and procedures amendable bible.” This particular handbook isn’t necessarily going to be circulated around your team members. Typically, the only person creating, amending and viewing this giant handbook will be the managing attorney, lead paralegal and/or case manager, and also your project management consultant if you have one.

It is from this HANDBOOK that you are going to implement your procedures in a way that is interactive.

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Welcome to the Solo to Supported Podcast. I’m your host, Jaclyn Foster – owner, founder, and business consultant at Jaclyn Foster Paralegal Group, LLC. With hundreds of podcasts that teach law firms and solo attorneys how to drive revenue through your doors, this podcast is dedicated to teaching you how to sustain that growth as well as maximize your profitability, without sacrificing your entire sense of balance in life. As a paralegal by trade and the leader of a successful independent contractor staffing agency, I have personally worked with dozens of law firms and solo attorneys on their staffing and law firm management approaches, saving firms over 20k per year and radically improving their profit margins. We focus on hiring and managing people in a law firm, eliminating bottlenecks, mastering delegation and workflows, customer service centered client satisfaction, and creating unanimous visions and values across your team. Ultimately, we are here to teach the solo lawyer how to not FEEL “solo” anymore I am so glad you’re here.

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Solo to SupportedBy Jaclyn Foster