Today’s guest is Mrinal Manuj, who is a Senior Product Manager at Booking.com. He’s been my colleague at Practo and at Booking, and continues to be a good friend. Over the past few years, he has been working on products targeting users on the supply side of a marketplace, including building for healthcare providers internationally while at Practo and now for accommodation providers at Booking. In this episode, we talk about what it means to build products for the supply side of a marketplace and how to balance their needs with the needs of the customers on the demand side. We also talk about the challenges in building for a variety of types of supply providers, how to engage them as well as instill a sense of loyalty in them to a platform.

LinkedIn: Mrinal Manuj