Sign up to save your podcasts
Or
Share 5 Star Conversation with Mark Hodge - Carpe diem
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
5 Star Conversation with Mark Hodge - Carpe diem
Today I have the pleasure of talking with Mark Hodge. Mark has had an extraordinary career in the hospitality and tourism sector which spans more than 30 years.
At the time of the interview, Mark was with The Star Entertainment Group as the General Manager of Hotels & Residences, Gold Coast. In this role, Mark oversaw The Star Gold Coast’s existing hotels – The Star Grand and The Darling, as well as the newly established The Star Residences*
Prior to that, Mark was with the Mantra Group for just over 12 years as Group General Manager, Mantra Resorts, Hotels & Apartments. With the sale of Mantra Group to Accor in 2018, Mark became the Senior Vice President of Operations, at Accor. A role encompassed full operational responsibility across all four brands of Art Series, Peppers, Mantra & BreakFree under the Accor Hotels Apartments & Leases banner across 140 properties that spanned Australia, New Zealand, Indonesia & Hawaii. Mark was also part of Accors' Pacific Executive Committee.
Mark has held and holds a number of board positions within the industry including past Director of the National Board of Accommodation Association of Australia (AAoA) Regional Chairman for the Hotel, Motel and Accommodation Association (the predecessor of AAoA) and past Director/Board member for Destination Gold Coast.
Most recently Mark has been appointed as a Chairman of the Accommodation Association, QLD State Advisory Board.
Mark was also the 2022 HM Australian General Manager of the Year.
As of May 2023, Mark finished with the Star Entertainment Group and here is a note from him which was published on LinkedIn.
After 2 exciting years with The Star Entertainment Group on the Gold Coast, my time with the organisation has drawn to a close.
I am so grateful and appreciative for the opportunity and for the incredible team that I worked alongside. Together we achieved so much of which we all should be so proud including as part of the $2.1B masterplan the delivery & opening of Tower 1, the launch of the Dorsett Hotel and personally spearheading the establishment & creation of The Star Residences strata business model across the group ...
Alongside these achievements, I'm also so proud of how we developed a new Hotel executive leadership team across the Darling and The Star Grand Hotels that allowed us to establish a culture where we focused on "what matters most".
As a result, we exceeded many of our KPI targets breaking multiple records on the island including our focus towards guest sentiment, attention to detail and fiscal margins. Personally, as I leave I am richer for the overall experience and the new relationships & friendships that have been formed over my time and the positive legacy I leave behind.
View all episodes
By 5 Star Conversations by Brendon Granger & Technology4HotelsToday I have the pleasure of talking with Mark Hodge. Mark has had an extraordinary career in the hospitality and tourism sector which spans more than 30 years.
At the time of the interview, Mark was with The Star Entertainment Group as the General Manager of Hotels & Residences, Gold Coast. In this role, Mark oversaw The Star Gold Coast’s existing hotels – The Star Grand and The Darling, as well as the newly established The Star Residences*
Prior to that, Mark was with the Mantra Group for just over 12 years as Group General Manager, Mantra Resorts, Hotels & Apartments. With the sale of Mantra Group to Accor in 2018, Mark became the Senior Vice President of Operations, at Accor. A role encompassed full operational responsibility across all four brands of Art Series, Peppers, Mantra & BreakFree under the Accor Hotels Apartments & Leases banner across 140 properties that spanned Australia, New Zealand, Indonesia & Hawaii. Mark was also part of Accors' Pacific Executive Committee.
Mark has held and holds a number of board positions within the industry including past Director of the National Board of Accommodation Association of Australia (AAoA) Regional Chairman for the Hotel, Motel and Accommodation Association (the predecessor of AAoA) and past Director/Board member for Destination Gold Coast.
Most recently Mark has been appointed as a Chairman of the Accommodation Association, QLD State Advisory Board.
Mark was also the 2022 HM Australian General Manager of the Year.
As of May 2023, Mark finished with the Star Entertainment Group and here is a note from him which was published on LinkedIn.
After 2 exciting years with The Star Entertainment Group on the Gold Coast, my time with the organisation has drawn to a close.
I am so grateful and appreciative for the opportunity and for the incredible team that I worked alongside. Together we achieved so much of which we all should be so proud including as part of the $2.1B masterplan the delivery & opening of Tower 1, the launch of the Dorsett Hotel and personally spearheading the establishment & creation of The Star Residences strata business model across the group ...
Alongside these achievements, I'm also so proud of how we developed a new Hotel executive leadership team across the Darling and The Star Grand Hotels that allowed us to establish a culture where we focused on "what matters most".
As a result, we exceeded many of our KPI targets breaking multiple records on the island including our focus towards guest sentiment, attention to detail and fiscal margins. Personally, as I leave I am richer for the overall experience and the new relationships & friendships that have been formed over my time and the positive legacy I leave behind.