5 Star Conversations

5 Star Conversation with Simon Wan - “Live life to the fullest”


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In the interview, we talk about Simon's early career in hospitality which happened to start by accident.

We also talked about his unknown talents, soccer and guitar. Of course, we also talk about technology.

Simon appreciates and embraces technology in the hospitality industry, despite not being a technology expert. He studied IT programming in the past and recognizes the importance of technology for enhancing productivity and adding value to the business. He believes that technology, like chat GPT, can enhance the guest experience and help hotels overcome labor challenges, which have become more pronounced after the COVID-19 pandemic. Simon encourages a positive perspective on technology's role in the industry and emphasizes the need to adapt and leverage it to stay competitive and provide better service.

Simon Wan is a successful hotelier who has had a long and distinguished career. He is an inspiration to many people in the industry including myself, and his stories are a reminder of the importance of hard work, dedication, and a good sense of humour.
Simon's Bio as at May 2023

Simon Wan is the President and Director of StayWell Holdings, a wholly owned subsidiary of Prince Hotels & Resorts., the largest Hotel owner and operator in Japan. Simon is spearheading Prince and StayWell overseas hotel developments and operations.

Simon has over 35 years of experience working for leading international hospitality groups around the world. Prior to StayWell, Simon was the CEO and Managing Director of THL – an ASX-listed hotel company with 530 hotels worldwide. Prior roles include the Managing Director of the Park Plaza Hotel Group for Asia Pacific and Accor’s CEO for North Asia, based in Beijing, overseeing a hotel portfolio of 68 hotels in the region.

Disclosure

Simon was my very first boss in hotels. The year was 1986 and it was the Parkroyal on St Kilda Road. He was the Executive Assistant Manager and I was a trainee on a full-year internship with my Hotel Management Degree at Victoria University.  I remember vividly one thing that Simon instilled in me in my early career. You need to have initiative. I've always remembered that.

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5 Star ConversationsBy 5 Star Conversations by Brendon Granger & Technology4Hotels