In this episode, hosts Eric and Morgan follow up their previous discussion on AI appointment schedulers with practical strategies for automotive dealerships to build and maintain a stellar online reputation. They explore five key approaches to generating positive reviews, backed by current 2024-2025 industry statistics from trusted sources like Invoca, Porch Group Media, ReviewTrackers, and J.D. Power. From answering customer calls promptly to embracing text messaging and responding effectively to both positive and negative feedback, this episode offers dealerships actionable guidance for boosting customer satisfaction, improving online ratings, and ultimately increasing sales in today's digital-first automotive marketplace.