Great work isn’t enough. If you want a thriving trades business, you need to master customer relations too.

In this episode of the FieldRocket Podcast, host Tulloch Priest chats with Alexa, a director-turned-trades software expert, about how good communication, honesty, and a little empathy can turn a first-time client into a lifelong customer.

From dealing with payment disputes to building trust, this is one every tradesperson should hear.