In 2016 Google reported that 20% of all searches undertaken on it’s mobile apps and Android devices were done so through voice. It’s not just Google, Gartner suggests that 30% of all web browsing sessions by 2020 will be undertaken without a screen. Yet despite the increase of VoiceFirst platforms, products and usage there is still a gap in understanding how VoiceFirst technology can make our lives easier; 72% of users say they don’t know how to use all of their smart speaker’s features.

Learning and Development teams don’t appear to be exploring the potential of the technology despite all of the signs that VoiceFirst technology is becoming an everyday aspect of our lives.

Our innovation is focussed on tools like virtual reality, augmented reality or trying to put that “Click next” button, for elearning, in a really engaging place. Alexa, play a “sigh” sound.

My special guest, Bradley Metrock, discusses what VoiceFirst is and how it could be used within L&D

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