Etie Hertz and Marc Bernstein discuss Loris' customer insights, quality assurance, agent copilot and more.
 
Timestamps:
00:00 Loris Introduction & Startup Life
05:45 Loris' Growth
11:00 Automating Volume
15:15 Loris Value Propositions
22:30 Sentiment Analysis
28:30 Agent Copilot & Customer Success
34:10 Loris' Future & AI in 3 Years

Etie Hertz and Marc Bernstein discuss Loris' customer insights, quality assurance, agent copilot and more. Timestamps: 00:00 Loris Introduction & Startup Life 05:45 Loris' Growth 11:00 Automating Volume 15:15 Loris Value Propositions 22:30 Sentiment Analysis 28:30 Agent Copilot & Customer Success 34:10 Loris' Future & AI in 3 Years

Etie Hertz and Marc Bernstein discuss Loris' customer insights, quality assurance, agent copilot and more.
 
Timestamps:
00:00 Loris Introduction &amp; Startup Life
05:45 Loris' Growth
11:00 Automating Volume
15:15 Loris Value Propositions
22:30 Sentiment Analysis
28:30 Agent Copilot &amp; Customer Success
34:10 Loris' Future &amp; AI in 3 Years

#50 - Loris: Customer Insights, Quality Assurance, Agent Copilot

Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.

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#50 - Loris: Customer Insights, Quality Assurance, Agent Copilot

#50 - Loris: Customer Insights, Quality Assurance, Agent Copilot

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