Luke Jamieson got sick of the hours of being a pastry chef and ended up in the Contact Center world in Melbourne, Australia. He became an advocate employee engagement through gamification which led him to start his own consulting company. Today, as the Global Content Director at Centrical, he still advocates for great gamification in contact centers. He’s also a certified LEGO® Serious Play® facilitator who uses LEGO to help groups solve problems.

Connect with him on LinkedIn - https://www.linkedin.com/in/luke-jamieson/

Music courtesy of Big Red Horse - https://bigredhorseband.com/

Brought to you by Happitu - https://happitu.com/