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In business, things usually do not go according to plan. Even those surprises are not quite so unexpected as seeing hundreds of pounds of pasta suddenly appear in the woods of small town America. Officials of Old Bridge, New Jersey encountered just this problem. Their response has a lot to teach us about how to approach edge cases, recurring alignment with stakeholders, and the can-do attitude needed to fix issues fast.
By Patrick McKendryIn business, things usually do not go according to plan. Even those surprises are not quite so unexpected as seeing hundreds of pounds of pasta suddenly appear in the woods of small town America. Officials of Old Bridge, New Jersey encountered just this problem. Their response has a lot to teach us about how to approach edge cases, recurring alignment with stakeholders, and the can-do attitude needed to fix issues fast.