<p>David B McLaughlin interviews communication expert, Erin O'Malley, about her customer service model.</p>

David B McLaughlin interviews communication expert, Erin O'Malley, about her customer service model.

505. Special Guest Erin O'Malley

David B. McLaughlin interviews fantastic guests on leadership topics that move each of us towards Modern Leadership (formerly The Mindful Leader with David B. McLaughlin). This program interviews great leaders on a wide range of leadership topics and leads listeners towards the best in leadership practices. David B. McLaughlin, M. Ed, SHRM-SCP, CWMF, is a leadership consultant and coach, and the author of Modern Leadership: Leaving Vintage Leadership Behind.

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505. Special Guest Erin O'Malley

505. Special Guest Erin O'Malley