What really goes on behind the scenes of a hotel?

In this episode of El Cafecito Travel Talks, Tony sits down with Pierce Lowney, an Irish hospitality professional who started working in a local pub at just 14 years old before building a career in luxury hotels. Now backpacking across South America, Peirce shares the stories, lessons, and unforgettable moments he’s experienced from both sides of the reception desk.

From hilarious “Fawlty Towers” moments and unforgettable guests to bizarre online reviews and practical booking advice, this episode offers a fascinating look at the world of hospitality through the eyes of someone who’s lived it.

Whether you’re a frequent traveller, a hotel lover, or simply curious about what happens after you check in, you’ll come away with a new appreciation for the people working behind the scenes.

In this episode:

• Starting a hospitality career at just 14 years old
• Funny hotel mistakes and unforgettable guest stories
• Behind-the-scenes secrets of running a hotel
• The strangest online reviews guests have left
• Cultural differences between travelers
• Hotel vs. hostel vs. Airbnb
• How to choose the right place to stay
• Why hospitality is really about people

Guest: Pierce Lowney, Irish hospitality professional

Host: Tony Lloyd

Travel • Culture • Connection

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