Summary

In this episode of 'From Leads to Leases', host Jerry Vincispeaks with Glenn Rapoport, CEO of CCI Health Technologies, about the evolving landscape of patient safety technology in senior living. They discuss the transition from facility management to health tech, the importance of understanding patient safety systems, and the operational challenges faced by senior living facilities. Glenn emphasizes the need for effective technology integration to enhance resident experience and retention, while also addressing staffing challenges and the future of senior living communities. The conversation highlights the critical role of technology in improving safety and operational efficiency, as well as the importance of choosing the right vendors and understanding the full scope of services offered.

Learn More:

• Connect with Glenn Rappaport
• Learn more about CCI Health Technologies

Takeaways

• Higher qualified leads convert to tours and move-ins.
• Understanding community needs is crucial for patient safety.
• Technology advancements are reshaping patient safety practices.
• Choosing the right safety system requires thorough research.
• Cost vs. benefits analysis is essential for technology investments.
• Smaller facilities struggle with reimbursement rates and technology investments.
• Telemedicine and home healthcare are on the rise.
• Staffing shortages are a significant challenge in healthcare.
• Technology can enhance resident experience and staff efficiency.
• Ongoing training and support are vital for successful technology implementation.

Chapters

00:00 Welcome to the From Leads to Leases Podcast

01:44 Introducing Glenn Rappaport & CCI Health Technologies

02:42 Glenn's Transition from Facility Management to Health Tech

04:12 Understanding Patient Safety Technology

05:09 Gaps in Current Patient Safety Practices

05:55 What to Look For When Choosing a Safety System

08:22 Cost vs. Benefits of Patient Safety Systems

11:08 Operational Challenges in Senior Living

15:45 Future of Senior Living: Micro Communities vs. Larger Facilities

18:36 Staffing Challenges in Healthcare

20:29 The Role of Technology in Enhancing Care

23:46 Choosing the Right Vendor for Long-Term Success

30:42 Prioritizing Patient Safety in Operations

32:37 Budgeting for Patient Safety Technology

34:57 Stay Connected with Glenn and CCI