The Happy Clients Podcast

51. How We Created Our Superstar Team Culture


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How We Created Our Superstar Team Culture

You're growing an agency and a team— things are fun and exciting. However, when it comes to keeping your team happy, how are you doing?

This is something we have focused on a lot over the last year, and we've learned a lot.

In this episode, we will fill you in on:

  1. How we created a culture that is the opposite of corporate life
  2. The importance of trust. Remote life means your team may have a flexible schedule, which means you can't micromanage
  3. How we schedule virtual happy hours, coffee dates, and even yoga all while running a remote team
  4. KEY: we want our Client Account Managers to bring our DOT vibes into the agencies they work in, so we set it up from the ground up.

    [HELPFUL LINKS]

    Onboarding Checklist: Grab our onboarding checklist here. 

    Meet with us: www.dotandcompany.co/contact

    [ABOUT THIS PODCAST]

    Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.

    Cheers, to happy clients.

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    The Happy Clients PodcastBy DOT & Company