In this episode, Brian Horgan, Project Director for United Illuminating, tells the story of the Central Facility project, which affected every employee in the company. By recruiting people throughout the organization to help ensure smooth transitions, the potentially disruptive project caused no service delays, came in under budget, and improved collaboration.

52: How to Implement Change With Smooth Transitions

The position of internal change agent – wherever it falls in the organization – can be a tricky one.

You are responsible for influencing the organization, usually without the direct authority to do so.

This show explores the different ways to influence organizational change, from the point of view of someone who is not calling the shots.

(Formerly The Change Agent's Dilemma show.)

Business

The position of internal change agent – wherever it falls in the organization – can be a tricky one. You are responsible for influencing the organization, usually without the direct authority to do so. This show explores the different ways to influence organizational change, from the point of view of someone who is not calling the shots. (Formerly The Change Agent's Dilemma show.)

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52: How to Implement Change With Smooth Transitions

52: How to Implement Change With Smooth Transitions