How do you show empathy effectively? Why is this something so important for salespeople to have as part of their being?

Empathy is what I call the discovery phase. It's combined with asking questions, but then actually caring. It's also when you have that perspective of leading your customers to a better place.

In this episode, I continue with the mystery shopping lessons series that I have started a few weeks ago, and for this week, it will be: Empathy/Discovery.

Learn more about mystery shopping lessons, and pick up some valuable gems from this week's topic.

Overcoming Objections, Motivating Your Team (and yourself), Being A New Team Lead – get the ebooks (free): www.jasoncutter.com/ebook

In sales, and want to close more deals? https://www.jasoncutter.com/sales-person/

Owner/Sales Leader and want to build a more scalable operation? https://www.jasoncutter.com/leader-owner/

Want to check out video content? https://www.youtube.com/c/JasonCutter

Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason’s HUB – www.JasonCutter.com