Did you know that you don’t have to put a lid on a bucket of crabs to stop them from getting out? Nope, you just have to let them pull each other back down in order to get out on top while the cycle continues. Today we’re going to challenge this kind of culture today by talking about four different types of culture that I believe will help you check in on the health of your home service business. Let’s get direct and do a bit of a deep dive into our business culture, shall we? 

 

Jump right in and let’s get ourselves out of this crab bucket! 

 

[00:01 - 03:52] Opening Segment

• Welcome back! I introduce today’s topic
• • Today’s topic 
• Crab bucket mentality/culture analogy 
• • Crabs pulling each other down to get out of the bucket
  • How you treat people with new ideas 
  • The problem of fitting in

[03:53 - 12:15] Do You Have a Crab Bucket Culture? 

• A study from Stanford U
• • Study of human behavior 
  • Agreeing with people when you know they’re wrong to fit in
• Realizing that this is normal
• • Humans naturally want to fit in
  • The power of change 
• Four types of change/culture
• • Power 
  • Role 
  • Task
  • Person 
• Challenging your own culture 
• • Examples 
  • How is power culture serving your team?
  • The example of role-based culture in-home services 
  • Challenging task-based culture 
  • People-based culture - are we supporting each other?
• You as the leader
• • Getting out to the front lines 

[12:16 - 13:32] Closing Segment

• Are you modeling crab bucket culture?
• • Embracing innovation 
  • Recognizing negative culture 
• Please write us a review and share this with someone
• • Email the review to me and get a FREE BOOK
  • [email protected] 
• Final Words

Tweetable Quotes:

“The crabs inside [the bucket] will take care of any crab that’s trying to get out… what does this mean to our culture?” - Kenny Chapman

“You as the leader, you probably have to get out onto your front line a little bit to find out what’s really going on…am I instrumenting or modeling crab bucket mentality myself… or am I embracing innovative thought process?” - Kenny Chapman

Resources Mentioned:

• The Six Dimensions of Change
• [email protected] 

You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. First month of training FREE!! 

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