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54: Build a Team of Rockstars That Ensure Inquiries Become Enrollments
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Quality customer service is essential for any business that wants to retain its customers and grow its client base. Unfortunately, for many Early Childhood businesses the day-to-day fires that come up and the daily tasks can take precedence over quality customer service.
We all want to achieve great results. But more often than not, we need others on our team to achieve this success. It becomes clear pretty quickly that when working with parents and their children, there isway too many moving parts for one person to manage alone.
When you have a rockstar team that executes your vision, you eventually get to stay out of all the day-to-day business activities NOT in your genius zone. However, those non-genius activities still have to get done with the same care, quality, and attention you would give. That’s where a Team Development Process comes in.
Today, we want to share the best way to kickstart your Team Development Process. And that is by installing a Team Development Process. It will help you:
- Define what quality customer service is for your Early Childhood business.
- Set clear expectations for your team members.
- Train your team members on how to execute your vision.
Be sure to checkout the free printable, Team Development Customer Service Worksheet to use with your team today!
We also have a great resource, the Early Childhood Business CEO Vision Planner that will help guide you through all of this if you haven't identified your mission, core values, brand promise, hidden assets, and more. You can find this at kelleypeake.com.
Want to learn more? Click here!
Connect with Kelley
Instagram: @kelleypeakecreative
Facebook: @peakecreative
We care about your opinion, so if you enjoy the podcast, make sure to follow, rate, and leave us a review!
We help early childhood business owners ditch the chaos and lead with confidence. With actionable strategies and time-saving tools, you can grow your revenue, inspire your team, and create a thriving business—without sacrificing the life you love. Ready to make it happen?
Visit kelleypeake.com and take the first step toward your dream business today!
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By Kelley Peake
5
66 ratings
Send us a text
Quality customer service is essential for any business that wants to retain its customers and grow its client base. Unfortunately, for many Early Childhood businesses the day-to-day fires that come up and the daily tasks can take precedence over quality customer service.
We all want to achieve great results. But more often than not, we need others on our team to achieve this success. It becomes clear pretty quickly that when working with parents and their children, there isway too many moving parts for one person to manage alone.
When you have a rockstar team that executes your vision, you eventually get to stay out of all the day-to-day business activities NOT in your genius zone. However, those non-genius activities still have to get done with the same care, quality, and attention you would give. That’s where a Team Development Process comes in.
Today, we want to share the best way to kickstart your Team Development Process. And that is by installing a Team Development Process. It will help you:
- Define what quality customer service is for your Early Childhood business.
- Set clear expectations for your team members.
- Train your team members on how to execute your vision.
Be sure to checkout the free printable, Team Development Customer Service Worksheet to use with your team today!
We also have a great resource, the Early Childhood Business CEO Vision Planner that will help guide you through all of this if you haven't identified your mission, core values, brand promise, hidden assets, and more. You can find this at kelleypeake.com.
Want to learn more? Click here!
Connect with Kelley
Instagram: @kelleypeakecreative
Facebook: @peakecreative
We care about your opinion, so if you enjoy the podcast, make sure to follow, rate, and leave us a review!
We help early childhood business owners ditch the chaos and lead with confidence. With actionable strategies and time-saving tools, you can grow your revenue, inspire your team, and create a thriving business—without sacrificing the life you love. Ready to make it happen?
Visit kelleypeake.com and take the first step toward your dream business today!
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