Sign up to save your podcasts
Or
Share #54 Different KPIs for your Customer Service with AI
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
![Customer Service Culture [EN]](https://podcast-api-images.s3.amazonaws.com/corona/show/184221/logo_300x300.jpeg){kind=logo}
#54 Different KPIs for your Customer Service with AI
As a customer service manager you can't just rely on traditional metrics such as CSAT, NPS, or CES. In this episode Paolo Fabrizio share a brand new perspective to help you rethink KPIs→ linking them to AI.
View all episodes
By Paolo Fabrizio
5
33 ratings
As a customer service manager you can't just rely on traditional metrics such as CSAT, NPS, or CES. In this episode Paolo Fabrizio share a brand new perspective to help you rethink KPIs→ linking them to AI.