Think back to the last decision you made as a leader. What was going through your mind? Did you know with certainty the outcomes your decision would have? In this episode, let’s break this process down a little further, whether you are certain or confident.There’s a difference between those two things, and one of them can be very dangerous. I believe that your awareness of it as well as how you view your history will impact your business and team. 

 

So let’s dive right in and answer this question - are you certain or confident?

[00:01 - 02:05] Opening Segment

• Welcome back! I introduce today’s topic
• • Today’s topic 
• Confidence v.s. Certainty
• • Be aware that certainty can be dangerous
  • Revisionist History

 

[02:06 - 13:44] Are You Certain or Confident

• Mental picture
• • Driving by your childhood house 
  • Thinking you hit a triple when it was a single or strike out
• Being confident vs. being certain
• • Being confident is knowing you’re imperfect 
  • Certainty ignores information 
• Meeting and dealing with resistance 
• • Mindful of your stance 
• Influencing your team and clients
• • They are looking for confident guidance 
  • Inviting them into the conversation
• My experience with confidence vs. certainty
• • When Covid hit 
  • Having to make shifts and pivots
  • “Here’s what I do know…” “What I don’t know…” 
• The importance of vulnerability
• • Vulnerability builds strength 
  • Speak your truth 
  • Building confidence 

 

[13:45 - 15:45] Closing Segment

• Lean into uncertainty 
• Four questions to ask yourself
• • Where am I feeling 100% certain?
  • Where am I feeling uncertainty?
  • Where am I feeling 100% confident?
  • Where am I feeling a lack of confidence?
• Please write us a review and share this with someone
• • Email the review to me and get a FREE BOOK
  • [email protected] 
• Final Words

Tweetable Quotes:

“Remember there’s a big difference between being confident and being certain. If I’m confident then I know that I’m fallible; I know I can make a mistake. I will make decisions with imperfection.” - Kenny Chapman 

“You’re going to meet resistance but once you go through it, are you confident or certain...? Be mindful.” - Kenny Chapman

“If I’m confident, then I’m inviting my team in… I’m inviting the client in.” - Kenny Chapman

 

Resources Mentioned:

• The Six Dimensions of Change
• [email protected] 
• Who not How

You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. First month of training FREE!! 

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