Bargaining, unions, contracts, arbitration, compliance. If you Google “employee labor relations,” you’ll be hit with a wave of downright scary terms. But when you focus on the human element—instead of fixating on legal issues–employee labor relations becomes something positive. On this week’s episode of the HR Mavericks podcast, Heather Anderson, HR Manager at SP Plus Corporation, shared her insights on the importance of employee labor relations. She emphasized that when you’re passionate about people, you can make an impact on your company’s employees and upper management alike.

Here are a few things we discussed:

• What employee labor relations means

Steven Farber’s article “DISC Personality Assessments” and his HR Mavericks podcast episode

Michael Sorensen’s book, I Hear You