The IT Experience Podcast

57. Deep Dive into Global IT Experience and Overall IT Happiness


Listen Later

In this special episode of Happy in 15, HappySignals CEO, Sami Kallio, has his first opportunity to dive deeper into Service Management and the Global IT Experience report, previously known as Happiness Score™ Report.

Sami goes through the latest findings from the Global IT Experience Benchmark Report for the first half of 2021, specifically focusing on the overall IT happiness areas, divulging data from all of our customers on the happiest areas of IT services, as well as the unhappiest areas.

In just 15 minutes you can find out why end-users on a global scale are:

  • Unhappy with Portal
  • Increased happiness with Support Services, even due to remote working
  • Increased happiness with collaboration with IT
  • Why people are struggling with mobiles
  • Remote work happiness on the decline?
  • -------------------------------------------------

    About HappySignals

    HappySignals is an Employee Experience Management platform for IT that makes experience data visible, understandable, and connected to operational data in IT, enabling enterprises to change their culture to be more open, outcome-focused, and data-driven.

    Established in 2014 and based in Helsinki, Finland, HappySignals discovers the experiences of over 2 million employees in 130 countries. Our customers have been able to make employees happier and increase productivity by 26% on average.

    ------------------------------------------------

    Keep in contact

    Facebook: https://www.facebook.com/HappySignalsLtd

    LinkedIn: https://www.linkedin.com/company/happysignals/

    Twitter: @HappySignalsLtd

    ...more
    View all episodesView all episodes
    Download on the App Store

    The IT Experience PodcastBy HappySignals

    • 5
    • 5
    • 5
    • 5
    • 5

    5

    1 ratings


    More shows like The IT Experience Podcast

    View all
    Football Weekly by The Guardian

    Football Weekly

    2,510 Listeners

    The Daily by The New York Times

    The Daily

    111,785 Listeners

    Service Management Leadership Podcast by Service Management Leadership Podcast

    Service Management Leadership Podcast

    7 Listeners

    The DEX Show: A Show for IT Change Makers by Nexthink

    The DEX Show: A Show for IT Change Makers

    27 Listeners

    Ticket Volume - IT Podcast by InvGate

    Ticket Volume - IT Podcast

    7 Listeners

    Enterprise Digital - the podcast by Barclay Rae and Ian Aitchison

    Enterprise Digital - the podcast

    0 Listeners