As a manufacturing leader, do you know how your verbal communications impact your career? In this week's episode of Riveting Exchanges, Andrea Olson and Desiree Grace take a deep dive into the best practices of verbal communications, including how to listen for understanding, controlling your emotions, using silence and eye contact to control the conversation, and more, to help you climb the leadership ladder!

Learn more about your ad choices. Visit megaphone.fm/adchoices