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580: Are AI and CRM Hotel Technologies Really the Future?
Peter Russell, CEO of Russell Partners, shares the role of tech in reshaping everything regarding the hotel business. He has extensive experience with AI and the impact this will have, why it's essential to focus on tech investment ROI, and the power of CRM.
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By Anthony Melchiorri & Glenn Haussman
4.9
117117 ratings
Peter Russell, CEO of Russell Partners, shares the role of tech in reshaping everything regarding the hotel business. He has extensive experience with AI and the impact this will have, why it's essential to focus on tech investment ROI, and the power of CRM.