Forecasting with smart data, a future role for hotels and intermediaries, loyalty programs and what lies next for Airbnb - hefty subjects during any time period but especially so during the coronavirus outbreak.

For the latest episode of InPhocus, we bring in Phocuswright analyst and hotel expert Robert Cole for a discussion on all of the above.

He is the author of the first two Hotel Forecast reports being issued by Phocuswright, beginning with New York City and this week's look at Singapore.

In the interview, he discusses the modelling that went into producing the reports and lots more.

The show is hosted PhocusWire's Kevin May, who also carried out the interview Cole earlier this week.

See omnystudio.com/listener for privacy information.