Prep The Room: Airbnb Cleaning and Operations Ep 6: Driving Performance With "Thank You"  

When you go to a restaurant and have an amazing dish, you cannot stop raving about it to everyone. Yet, when a housekeeper earns a great review from a guest, it's just standard. WHY!? Driving performance requires that we include the housekeepers in our process/goals, while letting them know that we care by saying thank you.   For more on airbnb cleaning and operations, visit turnify.com