As Stephen reflects over 2021, he realizes that his business txgates.com did 7 figures in revenue without him selling one job, dealing with a single customer, or handling one customer complaint. This was no accident. In this episode, he takes a deep dive into the 6 high-level tactics driving his business to this destination, and how you can take the same steps to get you where you want to go too.

1 on 1 Coaching with Stephen

Stephen's website

1- Written Mission Statement
   1- must be portable 3-4 Sentences easily memorized.

   2- Inward facing, not for your website or something pretty on the wall.

   3- Out of bounds marker

   4- It’s why you exist it has to be greater than money.

2- Core Values in writing
    1- 3-7 less is more

   2- advance decision making

   3- Hire and fire using the core values 

3- Strategic Priorities
   1- what are the big things you need to work on for the quarter?

    2- use the exercise the 4 helpfuls

    Working (magnify) Missing (Identify) Confusing (clarify) Broken (Fix)

4- Build systems that work

5- A cadence of communication
     Annual offsite
     Annual reviews
     Quarterly offsite
     Monthly ALL Team Lunch
     Weekly Meeting
     Weekly one on ones with your direct reports
     Daily Stand Up 5-15 minutes
     Special meetings 

6- Written job descriptions
  5 ways to communicate with KRA's
 1 Communicate this when hiring

 2 During the onboarding

 3 when addressing  performance failures

 4 communicate KRA’s as a team at your monthly team lunch

 5 during an annual review

Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
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TX Gates' website www.tgates.com
Handyman website www.calltxgates.com