<div>In the sixth episode, Mailchimp’s Chief Marketing Officer Tom Klein joins Adam Morgan, Co-founder of eatbigfish, and Olivia Douglas, Global Business Lead at PHD US, to reflect on how and why Mailchimp built such human connections with its customers in a B2B space and how their challenger spirit has fuelled Mailchimp’s internal ethos and external success in a category not usually known for being personal.</div>

In the sixth episode, Mailchimp’s Chief Marketing Officer Tom Klein joins Adam Morgan, Co-founder of eatbigfish, and Olivia Douglas, Global Business Lead at PHD US, to reflect on how and why Mailchimp built such human connections with its customers in a B2B space and how their challenger spirit has fuelled Mailchimp’s internal ethos and external success in a category not usually known for being personal.

6: How Mailchimp builds real and human connections in B2B

Twenty years after the concept of the challenger brand was popularised, a new wave of challengers has been changing the way the categories around us think and behave. Financed by a new type of investor, harnessing emerging structural changes and new ways to build relationships with their consumers, they have generated an enormous energy and excitement in their marketing and business community.

In this six-part podcast series, hear from PHD, eatbigfish and a selection of brand guests as they draw on experiences and discuss how a challenger mindset can help give a clear focus, and what aspects of a challenger mindset are going to be important to thrive in this new world.

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Twenty years after the concept of the challenger brand was popularised, a new wave of challengers has been changing the way the categories around us think and behave. Financed by a new type of investor, harnessing emerging structural changes and new ways to build relationships with their consumers, they have generated an enormous energy and excitement in their marketing and business community. In this six-part podcast series, hear from PHD, eatbigfish and a selection of brand guests as they draw on experiences and discuss how a challenger mindset can help give a clear focus, and what aspects of a challenger mindset are going to be important to thrive in this new world.

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6: How Mailchimp builds real and human connections in B2B

6: How Mailchimp builds real and human connections in B2B